tag:blogger.com,1999:blog-8336597.post5904478766734178586..comments2024-01-19T23:37:57.626-06:00Comments on Livia J. Washburn: Banned From Amazon for LifeLivia J Washburnhttp://www.blogger.com/profile/05958199886826207363noreply@blogger.comBlogger29125tag:blogger.com,1999:blog-8336597.post-521203820168230962016-03-28T23:22:21.896-05:002016-03-28T23:22:21.896-05:00In case you're curious about the number of ret...In case you're curious about the number of returns vs how much you've ordered or things of that sort there is a report-generating page you can visit on Amazon:<br /><br />https://www.amazon.com/gp/b2b/reports<br /><br />Here you can generate different types of reports to tell you what percentage of the items you've bought you've returned, how much money has been credited to you, et cetera.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-35793896755365891802016-03-12T03:26:51.994-06:002016-03-12T03:26:51.994-06:00I completely agree. I however was lucky enough to ...I completely agree. I however was lucky enough to receive The following warning:<br /><br /> "Hello,<br /><br />We have noticed that you have returned a large number of your orders. While we expect occasional problems with orders, such large numbers of returns can suggest that customers are unaware of our return policies.<br /><br />We want to call your attention to our returns policies because repeated misuse can result in the closure of your Amazon account. To learn more about our policies, search “About Our Returns Policies” in the Help section of Amazon.com. <br /><br />If there is something we can do to help solve any recurring problems you are having with your orders, please reply to this email to reach an Account Specialist. <br /><br />Sincerely,<br /><br />Account Specialist"<br /><br />What happened was I had returned consecutive defective or inaccurately described items over a short period of time. The ironic part was the last item that triggered that email was an item I had accidently selected as an item I wanted to return because it was in the same order of another item I was planning on returning. So I replied to Amazon explaining what had happened and asked if I'm even allowed to make another return within the next year and this is their response:<br />"Hello,<br /><br />First, we'd like to apologize if our previous message regarding your returns caused any offense.<br /><br />After a review of your account, we found that the number of returns on your account is acceptable at this time. We're very sorry about this error.<br /><br />We understand that there may be problems with a very small percentage of the items we ship out to customers.<br /><br />Your account will remain open and is not at risk of being closed at this time. We will continue to welcome your returns within our posted returns policy.<br /><br />Again, I apologize for any alarm caused by our previous message. We hope to see you again soon.<br /><br />Best regards,<br /><br />Account Specialist<br />Amazon.com"<br /><br />I think they reviewed my account and saw I had placed multiple orders and didn't make any returns following their initial email so my purchase and return ratio was acceptable. But it's still alarming that I received the email in the first place. I read a customer was banned as a result of returns even after he received the same apologetic email. So if anyone receives a warning, please take it seriously even if they say it was a mistake. I would still play it safe and avoid making any returns for that year just to not risk getting a lifetime ban. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-90839731259053985032016-02-08T18:44:01.831-06:002016-02-08T18:44:01.831-06:00... it is forever. And appealing doesn't work,...... it is forever. And appealing doesn't work, they just ignore your emails.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-39505974273074030922016-02-01T06:27:23.291-06:002016-02-01T06:27:23.291-06:00I appreciate all of the comments. Earlier comment...I appreciate all of the comments. Earlier comments have kept me from buying a TV from Amazon. I will not risk it. I do agree that people who read books and return them using Amazon as a lending library should not be allowed to do this. Yes, it is stealing. But why not give a warning? A warning that they will be banned from Amazon for life would stop most people. There should be something between easy returns and banned for life.Livia J Washburnhttps://www.blogger.com/profile/05958199886826207363noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-23370711827772670592016-01-30T14:15:19.463-06:002016-01-30T14:15:19.463-06:00Kirsty,
Do you know how long the ban stays in eff...Kirsty,<br /><br />Do you know how long the ban stays in effect?Anonymoushttps://www.blogger.com/profile/16178931168490855940noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-12620196101620424292015-11-30T23:37:42.871-06:002015-11-30T23:37:42.871-06:00exact same thing happened to me, and it was Amazon...exact same thing happened to me, and it was Amazon that recommended an exchange versus a refund. Kmarxhttps://www.blogger.com/profile/11164954827700209456noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-63934273780894721722015-11-17T20:07:38.710-06:002015-11-17T20:07:38.710-06:00Amazon has a much bigger problem with their seller...Amazon has a much bigger problem with their sellers than they do with products they sell directly. Heaven forbid you get on the bad side of a seller because you didn't receive your product and applied for a refund.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-33281289027500337732015-10-20T13:00:06.786-05:002015-10-20T13:00:06.786-05:00http://www.google.com/finance?q=NASDAQ%3AAMZN&...http://www.google.com/finance?q=NASDAQ%3AAMZN&ei=0IAmVujsCIi20gSg84GYAw - Amazon still doesn't make money. It's up for them to implement policies that they believe will someday.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-33517025497038698652015-09-02T23:44:54.593-05:002015-09-02T23:44:54.593-05:00@Sunny It really depends where you live. When I u...@Sunny It really depends where you live. When I used to live in the suburbs of Michigan, I rarely had a return for damage during transit. Now that I live in the city of Chicago, UPS (and USPS, etc.) treat packages very poorly. One of my packages was on the front lawn of my apartment complex today and was delivered by AMZL, and I can tell you UPS never does this as it has to be delivered inside.Anonymoushttps://www.blogger.com/profile/14862292984538830686noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-90805485616450668052015-06-23T06:47:11.928-05:002015-06-23T06:47:11.928-05:00Amazon will get their day of infamy.Amazon will get their day of infamy.Kennynoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-79735505527479459832015-06-21T01:56:32.326-05:002015-06-21T01:56:32.326-05:00Yup...same thing happened to me. three bad tvs be...Yup...same thing happened to me. three bad tvs before I got one that worked. Two more returns after that and....bam! I am now banned for life...but they still want me as a Prime customer. Really?socmanhttps://www.blogger.com/profile/08933503124271678373noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-28355218532665979642015-04-26T02:11:56.055-05:002015-04-26T02:11:56.055-05:00Treating your customers like sh!t will get you (Am...Treating your customers like sh!t will get you (Amazon) the same deal in return. Your shareholders are feeling the burn from all those ppl you've banned lmfao... I think I've gone down the tubes around 6 lifetimes so far and counting lmfaoDontAsknoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-89176171381102529562014-12-13T16:07:40.887-06:002014-12-13T16:07:40.887-06:00I've buy a lot of things from Amazon. They pac...I've buy a lot of things from Amazon. They package the things really well. I've never had a package damage during transit. In fact, sometimes I feel they are using way too much packaging material inside. Sunnyhttp://naturetastic.comnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-64623334774723500622013-10-03T12:48:50.701-05:002013-10-03T12:48:50.701-05:00When i want to get o my account i get this (There ...When i want to get o my account i get this (There was an error with your E-Mail/Password combination. Please try again.) i m wondering if this means that im banned , because all the e-mail an the pass are correct 100% sure of it <br />and im wondering if the orders are cancelled ,somebody to help please ?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-33332033838946893862013-08-02T15:41:58.946-05:002013-08-02T15:41:58.946-05:00For that Kristy Girl,
Glad someone from the compa...For that Kristy Girl,<br /><br />Glad someone from the company show and make a "statement".<br /><br />To be quite frankly, I do understand that there are abusers, but really treating every single case like everybody is the same is what pisses me off... how many of those cases (excluding digital content) are amazon poor packing skills damaging expensive items??? it happened to me every now and then.<br /><br />There is no limit on their policy that limits the amount of returns... but using an automatic dumbbot to flag and ban people is ridiculous... but more ridiculous is that they don't give you opportunity to prove your case...<br /><br />But I guess MR. Brazos is swimming in a pile of money that he could care less about losing 2 or 3 users... <br /><br />We are always thinking about hurting big corporations and what happen when them are hurting us, by sending defective or damaged items, or when they lie to us about their "flexible easy returns system"<br /><br />I think they should improve how they handle the abusers and legit cases.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-47594344117159320252013-07-14T21:02:58.581-05:002013-07-14T21:02:58.581-05:00It happened to me, and it was due to Amazon Large ...It happened to me, and it was due to Amazon Large Item Department's repeated offer to keep replacing a broken TV when I asked for a refund instead. I wanted the TV so I took them up on the same large item exchange three times, and they then banned me for life for making excessive returns.Anonymoushttps://www.blogger.com/profile/06228973485207305356noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-15069129107636149122013-06-21T10:44:57.599-05:002013-06-21T10:44:57.599-05:00Amazon.com is not a rental shop, people cannot buy...Amazon.com is not a rental shop, people cannot buy e-books or shoes for example and return them after they are done reading/using them. <br /><br />We all know people will abuse a return system, it can be very costly to a business.<br /><br />Returns should only be done for legitimate reasons like defective items or product misrepresentation.<br /><br />I've asked Amazon and there is no set limit on the number or returns. Amazon looks at the number of returns, what was returned, amount of the returns, reasons for returns, etc, etc..<br /><br />I have returned a few things over the years, but only when an order was defective or had missing items and when an exchange was not possible.Wulfdanehttps://www.blogger.com/profile/11703685146464928321noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-13549378827579529072013-05-02T18:09:44.697-05:002013-05-02T18:09:44.697-05:00I do recall reading something on Amazon pertaining...I do recall reading something on Amazon pertaining to this. While an initial warning would in my opinion be helpful, repeatedly returning ebooks just because they've been read (As opposed to some technical glitch associated with them!) would certainly warrant such a ban! In cases of defective product from merchants, I generally adhere (When Practical!) to a three strike rule. If the three strikes occur within a ridiculously short time frame (IE. Six months, or 3 out of 6 orders, if longer!) without anything remotely resembling a reasonable explanation, I shop elsewhere. These things do after all, work both ways! Tboneator64https://www.blogger.com/profile/04348078177116297084noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-12666713546763781802013-03-29T19:40:28.801-05:002013-03-29T19:40:28.801-05:00I have same issue. They closed my account for rest...I have same issue. They closed my account for rest of life just for returning. Do their policy mention anywhere regarding number of limit return per year? They sucks..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-44616835791258539162013-03-05T08:15:21.388-06:002013-03-05T08:15:21.388-06:00I know a girl this happened to. She would buy a Ki...I know a girl this happened to. She would buy a Kindle book, read it, and then return it for a refund. She used the Kindle store like a library. She thought if she read a book and didn't like it, she should get her money back (she returned a few she did like, ass well, just because she really didn't have the money to buy it). Life doesn't work that way, and she got banned. She tried to set up another account, but because it was attached to the same bank account as the first one, it got bounced too. It served her right. You shouldn't be allowed to read and return.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-78659528950533613342013-01-19T22:02:26.176-06:002013-01-19T22:02:26.176-06:00Kirsty,
That's good to know. This was someth...Kirsty,<br /><br />That's good to know. This was something I've really been wondering about. Thank you for your time.Livia J Washburnhttps://www.blogger.com/profile/05958199886826207363noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-76087023965245787172013-01-19T20:21:50.769-06:002013-01-19T20:21:50.769-06:00So, as someone who actually works for the company,...So, as someone who actually works for the company, if you get banned, you are going to more than deserve it. I have seen people who come across as being an abuser, and had account specialist tell me that it wasn't really abuse in their eyes yet. As far as Kindle content goes, you basically have to return everything that you've bought over a long period of time, and let's be honest....If you are doing this, you are a thief. Amazon might be a large company, but you are hurting authors, publishers, and the employees of the company by doing this. Also, if you are constantly having "issues" and asking for extra funds beyond the amount of your refund for an order, this is also abuse. If you do this over a long period, you will get caught. Kirstynoreply@blogger.comtag:blogger.com,1999:blog-8336597.post-48032618531126547162013-01-07T15:18:39.519-06:002013-01-07T15:18:39.519-06:00No, they didn't. I am trying to figure out wha...No, they didn't. I am trying to figure out what the hell went on and no one at Amazon is willing to talk to me. I am thinking that this has taken forever and I am thinking of making this a saga and <a href="http://www.simonjones.info/1and1internet/" rel="nofollow">going all Simon Jones on their ass</a>.Jessica Sidewayshttp://jessicasideways.com/noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-83010804740837137992012-12-23T12:11:37.249-06:002012-12-23T12:11:37.249-06:00Jessica, did they give you any clue why? That wou...Jessica, did they give you any clue why? That would be very upsetting. I use Amazon and my kindle a lot. I've heard that it's very hard to get a response back from Amazon about this.Livia J Washburnhttps://www.blogger.com/profile/05958199886826207363noreply@blogger.comtag:blogger.com,1999:blog-8336597.post-20969553111569244232012-12-23T11:32:54.237-06:002012-12-23T11:32:54.237-06:00Yeah, I got one of those letters while I was waiti...Yeah, I got one of those letters while I was waiting for the doctor to come in for my appointment. What I lost was not just my Kindle books (true, I was starting to build up a pretty sizable library) but also my copious number of MP3s. I got an e-mail with the exact same wording as the one you quoted.<br /><br />It's not about returns, as it was only rare in a blue moon when I would need to return something to Amazon. It also makes no sense as I was one of their most loyal customers and defenders, having been a customer for years.Jessica Sidewayshttp://jessicasideways.com/noreply@blogger.com