Every month we find on our Amazon sales where several ebooks have been returned. Amazon allows returns within 7 days. I used this once when I bought a book accidently hitting the mouse on my computer on the one click buy button. I have not been able to find where Amazon limits returns. So when we saw several returns of our ebooks, we both wondered if people buy ebooks, read them, then return them. I am sure some have, but I was curious what would keep readers from doing this all of the time. A little Googling gave me the answer. If Amazon thinks you’ve returned too many of your purchases, you will get a letter like the following.
Greetings from Amazon.com.
A careful review of your account indicates that you have required refunds on a large majority of your orders for a variety of reasons.
In the normal course of business, the occasional problem is inevitable. The rate at which such problems have occurred on your account is extraordinary, however, and cannot continue. Effective immediately, your Amazon.com account is closed and you are no longer able to shop in our store.
Please know that any accounts related to yours have also been closed. If you were to open a new account, the same will result and it will also be closed. In the event that you attempt to do so, we will not accept the return of any additional orders, nor will we issue further refunds in connection with any future orders. We appreciate your cooperation in refraining from using our web site.
Going forward, all inquiries must be directed to (deleted email address).
Please do not contact regular Customer Service again, as they will no longer be able to assist you.
It’s a little frightening that they can close your account with no warning so that you can’t access your Kindle books, you would lose all money on gift cards, and to be banned from Amazon for life. Yikes! This would be well deserved to the people who abuse the return policy and basically steal, but a policy like this could harm innocent people, too. A little warning might be nice. So here’s a fair warning to all the people who return ebooks after they read them. You can be BANNED FROM AMAZON FOR LIFE!