Every month we find on our Amazon sales where several ebooks
have been returned. Amazon allows
returns within 7 days. I used this once
when I bought a book accidently hitting the mouse on my computer on the one
click buy button. I have not been able
to find where Amazon limits returns. So when
we saw several returns of our ebooks, we both wondered if people buy ebooks,
read them, then return them. I am sure
some have, but I was curious what would keep readers from doing this all of the
time. A little Googling gave me the
answer. If Amazon thinks you’ve returned
too many of your purchases, you will get a letter like the following.
Greetings
from Amazon.com.
A careful review of
your account indicates that you have required refunds on a large majority of
your orders for a variety of reasons.
In the normal course
of business, the occasional problem is inevitable. The rate at which such
problems have occurred on your account is extraordinary, however, and cannot
continue. Effective immediately, your Amazon.com account is closed and you
are no longer able to shop in our store.
Please know that any
accounts related to yours have also been closed. If you were to open a new
account, the same will result and it will also be closed. In the event that you
attempt to do so, we will not accept the return of any additional orders, nor
will we issue further refunds in connection with any future orders. We
appreciate your cooperation in refraining from using our web site.
Going forward, all
inquiries must be directed to (deleted email address).
Please do not contact
regular Customer Service again, as they will no longer be able to assist you.
Best regards,
Account Specialist
Amazon.com
It’s a little frightening that they can close your account
with no warning so that you can’t access your Kindle books, you would lose all money on gift cards, and to be banned from Amazon for life. Yikes!
This would be well deserved to the people who abuse the return policy
and basically steal, but a policy like this could harm innocent people,
too. A little warning might be
nice. So here’s a fair warning to all
the people who return ebooks after they read them. You can be BANNED FROM AMAZON FOR LIFE!
